Management

About 

In the field of management, students have the opportunity to explore and develop critical managerial and entrepreneurial skills in:

  • decision making
  • conflict management
  • communications
  • venture creation

The area of study provides students not only with technical skills but also with the ability to manage people and resources effectively. Students can focus their studies on a number of different management areas such as:

  • human resource management
  • entrepreneurship
  • nonprofit management
  • managerial effectiveness
  • international management

Students who study management are well prepared for positions in the financial, biotechnology, high-tech, nonprofit, computer, and telecommunications industries, as well as in the education, insurance, and health care fields.

Our alumni work as account executives, human resources managers, consultants, recruiters, and retail managers, and several have started their own firms.

Research and Grants

Research

Special Issues

Suhaib Riaz was guest editor of a special issue on “Economic Inequality and Management” at the highly-ranked journal Human Relations. The issue was published in July 2015. It set an agenda for linking the complex problem of economic inequality with research in management and organization studies. The issue included five articles by various authors studying the topic from multiple perspectives and exploring the linkages of economic inequality with pay-dispersion and innovation, entrepreneurship, bullying at work, temporary work, and corporate legitimacy. Two articles by the editors and a short introduction by the editor-in-chief of the journal preceded these articles. The full issue is available at: http://journals.sagepub.com/toc/huma/68/7?etoc=

Nardia Haigh edited a special issue of California Management Review called “Hybrid Organizations: Origins, Strategies, Impacts and Implications." This was a 2.5 year process culminating in the Spring 2015 issue. After 80 submissions and four rounds of reviews, the field was narrowed to six papers plus the editorial introduction. The overarching goal of the issue was to stimulate authors to consider the rise of hybrid organizations, the ways in which they create and track the shared value to which they aspire, and the degree to which hybrid business models are sustainable over the long-term. The editors also wanted to offer valuable content focusing on the implications (positive and negative) of hybrid organizations for the management of traditional businesses (California Management Review’s audience). Haigh’s personal aims in developing the special issue in a leading academic journal were two-fold: 1) to raise the profile of research at UMass Boston focusing on organizations and social change; and 2) to create a high profile platform for hybrid organization scholars to publish work that has implications for practitioners. Feedback indicates that the issue is being received positively by the field, and within days of it being off the press 100 copies of the issue were ordered for distribution at the Impact Economy Summit convened by the White House and Presidio Institute. Details of the special issue can be found CMR’s website: https://journals.sagepub.com/doi/abs/10.1525/cmr.2015.57.3.5

Within the issue, Haigh and PhD candidate Elena Dowin Kennedy published their study, “Hybrid Organizations as Shape-Shifters: Altering Legal Structure for Strategic Gain," which identified the strategic and personal drivers that lead social entrepreneurs to establish their enterprise as a nonprofit vs. for-profit vs. what the authors call “mixed-entity” hybrids, where the two legal structures are complemented. Although legal structure choice is fundamental to the management and administration of any enterprise, choosing between them is unique to hybrid organizations. However, previous work had only examined why people become social entrepreneurs, and had overlooked important entrepreneurial decision-making around legal structure. Haigh and Kennedy identified a trend towards the establishment of “mixed-entity” hybrids that is driven by a mixture of strategic and personal factors such as the need to raise capital, protect or expand the social mission, and an overriding desire to maintain maximum flexibility. They also provided insights for traditional companies considering hybridizing, or collaborating with a hybrid. The authors thank the Joseph P. Healey Research Grant for funding the study. 

Grants

Professor Banu Özkazanç-Pan of the College of Management and Organizations and Social Change program has been awarded a grant of $47,000 by the Ewing Marion Kauffman Foundation. She will lead a team of researchers, including Karren K. Watkins at the Wharton School of the University of Pennsylvania and Susan Clark Muntean at UNC Asheville, to examine entrepreneurial ecosystems and their support of high-growth women entrepreneurs. 

The Kauffman Foundation received 80 applications for this grant but the team lead by Prof. Özkazanç-Pan was chosen due to their rigorous multi-level analysis that will compare the challenges and opportunities facing women entrepreneurs in the regional ecosystems of St. Louis, Missouri and Boston, Massachusetts. 

These two metro areas vary along several dimensions, including ecosystem age, dominant regional industries, social culture and inclusion efforts targeting women entrepreneurs. The team will compare the access to and utilization of resources by female entrepreneurs with male entrepreneurs. This will allow them to discover if and how different structural, cultural, or individual-level elements of an entrepreneurial ecosystem are limiting the establishment and growth of female-owned startups compared to men. 

By creating an inventory of entrepreneurial support offerings and how this support is structured and its availability communicated, they will be able to identify barriers and gaps that are preventing female entrepreneurs from accessing resources that could otherwise help them to start and grow their ventures. 

Findings from this research will inform policy makers as well as intermediary organizations in both ecosystems to tailor their efforts and practices in order to best serve women entrepreneurs. Already this year, Mayor Walsh and the City of Boston have announced a new program, Women Entrepreneurs Boston, with the mission of narrowing a gap in funding and opportunities available to women-led businesses. 

Through collaboration with this initiative as well as organizations supporting entrepreneurship, the team will be able to guide solutions towards inclusion of women entrepreneurs through evidence-based research and findings. 

In addition to this grant, Professor Özkazanç-Pan has been working with Tech Goes Home, The Bessie Tartt Wilson Initiative for Children, and the City of Boston to provide a business development curriculum to providers in the early education and childcare sector. Most of the business owners in this sector are minority and immigrant women. Prof. Özkazanç-Pan has been involved in providing business coaching and mentoring to the business owners by connecting them with MBA students in the College of Management as well as others. Through these efforts, students in the College of Management will provide business consulting to a segment of business owners that are generally not served as well as become engaged in different communities in Boston. 

Professor  Werner  Kunz, together with Professor John Fahy from the University of Limerick, was awarded with the "Strategic Alliance Joint Seed Fund" of UL & UMass Boston for their collaborative research project "eWOM, Altruism and the Online Social Context."  The underlying drivers for this research initiative are the parallel research interests of Professor Fahy and  Kunz. Both are interested in the motivations driving today’s consumers to generate and share eWOM and their impact on the society. 
 
Electronic word-of-mouth (eWOM) has become increasingly important from both a consumer and business point of view as information about brands and relationships with them are increasingly conducted in an online social context. Through theory refinement and the collection of initial qualitative data in the United States and Ireland, the research will explore the relationships between eWOM motivations, altruism, and the social context. 
 
The overall objectives of the research are to develop a theory of eWOM motivations with a special focus on altruism. The researcher want understand how altruism impacts on eWOM in areas such as social media platform choice, valence of eWOM,  and choice of brands. Further, it is of interest how one’s personal online social context influences the motivation and perception of eWoM behaviors. 

 

Scholarly Events and Outreach

Scholarly Events

Management and Marketing faculty and SERC-affiliated faculty have presented Organizations and Social Change (OSC) and sustainability-related research at various local and global conferences, including: 

  • Academy of Management Annual Conference, August 2015, Vancouver, Canada 
  • European Group on Organization Studies (EGOS), June 2015, Athens, Greece
  • European Academy of Management (EURAM), June 2015
  • Global Cleaner Production and Sustainable Consumption Conference, November 2015, Barcelona, Spain  
  • National Council of Science and Environment (NCSE) Annual Conference, January 2015, Washington, D.C. 
  • 5th Massachusetts Sustainable Communities and Campuses Conference, April 2015, Devens, Massachusetts 
  • Rising Seas Summit, Association of Climate Change Officers, Boston, November 5, 2015. 

 

Organizations and Social Change Seminar Series/PhD Student Highlight

The Organizations and Social Change Seminar Series hosts national and international speakers to share their latest research with PhD students and faculty.  In the past year, distinguished guests have included: Eero Vaara, Aalto Business School, Finland; Jean Bartunek, Boston College; Gerardo Patriotta, Nottingham Business School, UK; Thibault Grenoble Business School, France; Deborah Jones, The University of Wellington, New Zealand. Dr. Rafael Alcadipani da Silveira, FGV, Brazil was the last speaker in 2015 presenting a paper based on his three years long ethnography in the Sao Paolo police titled: “Elementary, My Dear Watson!”: Organizational Labeling in Homicide Investigations. Students have also presented their work.  For example, PhD candidate Tom Bejarano with Stephan Manning presented their work titled“Ongoing Journeys or Results-in-Progress? Crowdfunding Campaigns as Embedded Strategic Narratives."  A full list of seminar dates and topics, as well as photos from the seminars, is available at https://www.facebook.com/umassboston.cm.phd 

The OSC blog can be found at https://organizationsandsocialchange.wordpress.com/ 

 

Academy of International Business Frontier Conference
View photos >

On October 22-24, the Organizations and Social Change (OSC) research group of the College of Management and AIB-NE Chapter hosted the Academy of International Business US-Northeast (AIB NE) Frontier Conference at UMass Boston.  

Stephan Manning Chair of the organizing committee was joined by faculty David Levy, Alessia Contu, Banu Ozkazanc-Pan, Suhaib Riaz; and PhD students Chacko Kannothra and Chris Whynacht; organizational support was also provided by other UMass Boston departments, including Economics and Political Science in collaboration with the AIB NE Chapter. The OSC team imprint was to innovate the conference by concentrating on two novel themes, to which two plenary panels were dedicated, that proved to be extremely popular and well-received: the first was the focus, as in the sub-title, to bringing back the political economy in the discussions and analysis of international business; the second was to raise awareness on the significance of gender and intersectionality for understanding international business dynamics and import.  

Several eminent scholars from International Business, Sociology, Economics, Women’s Studies, and Political Science participated. The conference welcomed for the main conference, Cynthia Enloe (Clark University) and John Cantwell (Rutgers U, Editor-in-Chief of JIBS) who gave the two impressive keynote addresses.  Ram Mudambi (Temple University, Area Editor, Journal of International Business Studies) and Mona Makhija (Ohio State University, Senior Editor of Journal of International Business Studies / JIBS) graciously assisted with the Doctoral Consortium and joined as expert panelists and keynote speakers. UMass Boston panelists were: Banu Ozkazanc-Pan, (Assistant Professor, M&M), Kade Finoff (Assistant Professor of Economics, College of Liberal Arts), Craig Murphy (Research Professor, Department of Conflict Resolution, Human Security, and Global Governance; McCormack Graduate School Co-Director, Center for Governance and Sustainability) and Timothy Shaw (Research Professor, Department of Conflict Resolution, Human Security, and Global Governance; McCormack Graduate School Graduate Program Director, Global Governance and Human Security PhD Program). 

Other invited panelists included (in alphabetical order): Frank Ackerman (Synapse Energy Economics), Cornel Ban (Boston University), Jonathan Doh (Villanova U, Editor-in-Chief of Journal of World Business), Deborah Jones (The University of Wellington, New Zealand), Mike Kotabe (Temple University), Dirk Matten (York University), Rajneesh Narula (University of Reading), Ravi Ramamurti (Northeastern University), Stacy D Vandeveer(University of New Hampshire). 

 

Related articles here: 

https://organizationsandsocialchange.wordpress.com/2015/11/03/the-force-of-political-economy-awakens-at-umass-boston/ 

https://organizationsandsocialchange.wordpress.com/2015/11/09/bringing-gender-from-the-dark-side-to-the-light-in-international-development-and-management/ 

https://organizationsandsocialchange.wordpress.com/2015/11/16/the-enloe-strikes-back-at-the-phantom-menace-of-business-militarization/ 
 

Outreach

The Center for Collaborative Leadership at the College of Management at UMass Boston is a preeminent source of collaborative leadership expertise. Its education, training, and experiential programs have extensive impact in greater Boston and beyond. The flagship program of the Center is the Emerging Leaders Program (ELP). This nine month executive development program brings together a deliberately diverse array of midcareer professionals who hail from the private, public and nonprofit sectors and are nominated by their organizations for their leadership potential. These individuals become ELP fellows and undergo 90 hours of leadership development training. In addition to formal instruction, ELP fellows collaborate in teams with area nonprofit and public sector organizations to carry out valuable service projects for those sponsoring organizations and as a context to apply and further develop their skills. These collaborations also help ELP fellows gain deeper understanding of social issues and the civic landscape of the region. The Center partners with an intentionally broad array of institutions from small grassroots nonprofits to large organizations and public institutions. 

Teams have helped FEMA improve disaster responsiveness planning for the State, produced white papers on topics impacting the economic sustainability of the region such as affordable housing for the Massachusetts Business Roundtable, presented findings at the UN concerning the experiences of people living in poverty as part of the work of the Center for Social Policy, helped Cradles to Crayons scale-up its work to extend the reach of its programs, and helped the City of Boston attract and retain a more diverse pool of job applicants. Since its inception in 2002, this program has served more than 564 professionals. It is increasingly difficult to find an organization of size in the region that does not have ELP alums among its leadership. This robust community has helped improve the leadership pipeline for Boston-based organizations and creates a network among fellows for lifelong leadership learning. 

The Management and Marketing Department works closely with the Center and ELP. Faculty including Benyamin Lichtenstein and Werner Kunz have taught in the program, and professors Marc Lavine and Maureen Scully have had deep involvement in teaching, research efforts, and administration of the center’s programs.  Marc Lavine currently works as the faculty fellow to the center as well as serving as an instructor in the program. He serves as a resource to ELP teams, as a liaison between teams and sponsoring nonprofit organizations, and has aided the Center in its strategic planning efforts.  He also conducts research and publishes on leadership development topics that serve the center.  Maureen Scully previously served as the faculty fellow, has published leadership development findings with the Center’s Director and founder, and has sponsored ELP team projects through her work with the UMass Boston Center for Social Policy.  The department is proud to support the important work of this Center and the College of Management’s major executive education offering. 

 

Faculty and Student Highlights

Corcoran CM Endowed Excellence Fund 

Professor Banu Özkazanç-Pan has been awarded the Corcoran CM Endowed Excellence Fund 2017 for notable achievements in research. This fund recognizes faculty members whose scholarly achievement and output during the academic year supports and advances the research profile of the College of Management. 

Joan Moon Teaching Award

Professor Margaret Cadieux was awarded the Joan Moon Teaching Award 2017 for notable achievement in undergraduate level teaching. This is a student nominated and faculty reviewed award. Professor Cadieux's passion for teaching coupled with her background in writing and business made her the perfect candidate for the award.

Betty Diener Teaching Award 

Professor Ed Carberry was awarded the Betty Diener Teaching Award for notable achievement in graduate level teaching. This is a student nominated and faculty reviewed award. Professor Carberry’s enthusiasm and expertise in the classroom made him an ideal candidate for this award. As the recipient, Professor Carberry will also be honored with the role of Commencement Marshall for the College of Management at the upcoming graduation ceremony.  

OSC Seminar Series/PhD Student Highlight 

As part of the ongoing Organizations and Social Change (OSC) Seminar Series, PhD Candidate Tom Bejarano and Professor Stephan Manning led a seminar called “Ongoing Journeys or Results-in-Progress? Crowdfunding Campaigns as Embedded Strategic Narratives.”

Through his academic, professional, and personal experiences, Thomas Bejarano has developed a vision of business that emphasizes its potential to empower individuals and act as a catalyst for positive economic, social and political change. He cemented this interpretation, not within the confines of business, but as a student of psychology and as a social worker. Thomas received his BS in Psychology and MS in Global Technology and Development from Arizona State University. Most recently, while living and traveling in Brazil, he dedicated his master’s research to examining entrepreneurship and business incubation as development tools and hopes to continue his research not only within the business incubation sector but also within the nexus where entrepreneurship, innovation, and development meet.

AIB-NE/PhD Student Highlights 

PhD students Chacko Kannothra and Chris Whynacht were among the hosts of the Academy of International Business Frontier Conference in October. 

Chacko Kannothra  

Prior to joining the PhD program, Chacko served as Team Lead / Business Analyst, in the Chief Information Officer’s Organization, with Accenture, Ltd, in Gurgaon, India. He received his Bachelor of Technology from the University of Kerala in India and his MBA in International Business from the Indian Institute of Foreign Trade in New Delhi, India. His research interests include emerging economies, livelihood solutions, outsourcing, and CSR.

Christopher R. Whynacht  

A native of Nova Scotia, Chris’ family has close ties to the fishing and coal mining industries which have historically driven the local economy. He attended Dalhousie University in Halifax, before beginning a career in business development. After 15 years as an entrepreneur and general management consultant, he returned to Dalhousie for a Master of Environmental Studies (MES) degree to gain a better understanding of environment and resource management. His research interests revolve around the intersection of business and sustainability. Chris has worked with numerous businesses across a wide variety of industries and regions, including some of Canada’s top franchise companies and financial institutions. Chris has also worked in partnership with various economic development agencies, First Nation communities, and has served on several Team Canada Trade Missions to the U.S. 

Chris chose to investigate methods of integrating environmental dimensions in economic development and strategic planning. He studied strategic environmental assessment and produced a thesis titled Planning a SEA Change. Chris is interested in building on his more nuanced understanding of environmental management to research the dynamic economies of coastal communities.

Christopher was also awarded the ONE-Hedge Unorthodox paper award in October 2015 for his paper “Conceptualizing a Multi-Level Perspectives Approach to Institutional Change.”

MGT 650/Graduate Student Highlight

Professors Edward Carberry and Pacey C. Foster 

As part of their core organizational behavior class, MBA students worked in teams on semester-long consulting projects to analyze and offer recommendations to local organizations. This semester, student teams worked with organizations in a variety of sectors including health care, biotech, education, nonprofit, and entertainment. Student teams help these organizations address challenges relating to organizational change, collaboration, communication, team effectiveness, and innovation. 

MBA student and writing tutor Elise Musumano and her team, which included Michael Kasianchuk, Nick Woodhull, and Lan Wu, focused on a local 3D software company that was acquired by a French conglomerate in 2006. They interviewed a number of people across many different departments and went on a site visit. The goal of their project was to assess whether the acquisition was successful in terms how the related organizational changes effected specific outcomes.  

Ms. Musumano says, “We've found that the parent company (based in Paris) that acquired the company in Waltham has taken measures to ensure success, which we defined as employee retention and satisfaction, product longevity, and financial stability.” The team’s findings showed that the acquisition has been successful.

Ms. Musumano and her team’s project is just one example of the in-depth and real-world work that occurs in MGT 650 and throughout the Management and Marketing Department.  

MBAMGT688L/MGT 481 

Professor Nardia Haigh 

Professor Haigh invited Eversource, Cape Cod Cranberry Growers Association, Boston Beer Company, and Mass General Hospital to participate in the climate scenario project for graduate students taking theMBAMGT688L Climate Change and International Business Management course in fall 2015 (these included Eversource, Cape Cod Cranberry Growers Association, Boston Beer Company, and Mass General Hospital). Professor Vesela Veleva is currently working with Cambridge Scientific, a small company focused on biotech and pharma equipment remanufacturing, which provided a project for students enrolled in MGT481 Introduction to Environmental Management and Clean Energy course in fall 2015. The previous year students in this course had the opportunity to provide recommendations for improving PerkinElmer water reporting to the Carbon Disclosure Project (CDP). 

SERC/Graduate Student Highlight

The Center for Sustainable Enterprise and Regional Competitiveness (SERC) at UMass Boston's College of Management is pleased to announce that Biogen, Inc. has continued to support the SERC fellowship in Sustainability and Clean Energy. Gavin Bodkin, an MBA candidate in the College of Management, was awarded the 2015-2016 Biogen – SERC Fellowship

Undergraduate Student Highlight

Marketing students Vanessa Daniel and Devon O'Brien, with Management student Karl Sylnay, Entrepreneurship student Alanna Stewart-Bell, and Accounting student Lorna Ye have developed an innovative parking app called MySPOT. 

MySPOT is a free app that will provide real-time parking lot availability within the UMass community and beyond. MySPOT, LLC was created by College of Management students to provide convenient parking service solutions through technological innovations which will improve campus traffic and satisfy commuters’ needs; as well as offer opportunities for students to contribute and experience the development and growth of a limited liability company through internships and other active participation. The Management and Marketing students, along with their other College of Management partners, are currently working on getting campus approval.  

 

Organization and Social Change